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Ascaso Steel Duo Plus Libra Bundle

Built with top-of-the-line espresso assistance in mind, the Ascaso Steel Duo Plus and Eureka Mignon Libra Espresso Bundle features weight-based dosing and volumetric shot programming for more consistent and convenient espresso. The Ascaso Steel Duo Plus features espresso optimizations like a dual PID-controlled thermoblock layout, programmable preinfusion, and an adjustable OPV. The Eureka Mignon Libra builds a load cell into the portafilter hook, alowing for weight based dosing and gram-accurate grinding. Other bundled benefits; like a bevy of basket and portafilter options, an included dosing funnel, and walnut furniture makes the most of your home coffee setup.

We are committed to providing you with a seamless shopping experience. To ensure your satisfaction, we have established the following Return and Exchange Policy:

Return Policy:

You may initiate a return within 30 days from the date of purchase.
The item must be unused, in its original packaging, and in the same condition as when you received it.
Please include the original receipt or proof of purchase.
A restocking fee of 15% of the item's purchase price will be deducted from the refund amount.
The customer is responsible for covering the return shipping costs.

Exchange Policy:

If you wish to exchange a product for a different item, you may do so within 30 days from the date of purchase.
The item must be unused, in its original packaging, and in the same condition as when you received it.
Please include the original receipt or proof of purchase.
A restocking fee of 15% of the item's purchase price may apply to exchanges.
The customer is responsible for covering the shipping costs associated with the exchange.

Exceptions:

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
We will arrange for the return shipping at our expense and provide a replacement or full refund, including the original shipping fees.

Lost or Missing Packages:

If you have not received your order or suspect that your package may be lost, please contact us immediately.
All packages we ship are 100% insured for the order value.
If a package is lost, we will replace the package, credit your account for the full amount, or offer a full refund for the order.

Please note that all returns, exchanges, and lost package claims will be processed promptly to ensure your satisfaction.

If you have any further questions or require assistance, please feel free to contact our customer service team at (+62) 812 5539 8122 or via email at order@coffeemachineindustry.com. We are here to assist you.

Thank you for choosing coffeemachineindustry.com. Your trust is greatly appreciated.